Monday 5 September 2011

service package


Service Package
Privileges
Membership card
We have three stages for the membership card. First stage is white colour which is shows that the customer is the new membership. The second stage is the silver colour which shows that the customers is the loyal and have many reward point while the third stage is the gold colour which shows that the customer is more loyal with our agency and have more reward point. We will reward our customer based on the loyalty to our agency. For all customers that have membership card, we will give discount 5 percent for every item that we clean up.
Loyal customer
For the customer that we had went to their house more than five times, that’s means our loyal customer, we will not charge the transportation cost for the sixth time. That means, every five time we go to the customer’s house, we will not charge for the transportation for one time. It is not for the customer that have membership card only but to every customer.
One largest antique stuff + one small free cleaning
For every one large stuff that we clean up, then we will clean one small stuff for free. It is the way to make our customer happy and not feel the payment is like a load to them.
Agent of antique stuff
The interesting privilege that we have is we will be the agent of antique stuff for our customer. It is to make our customer easily to get their favourite antique stuff. We will also be the middle man between customer and the supplier.
Trip
The other special ‘gift’ to our customer is the trip to the antique exhibition and festival. It will make our customer and also the antique stuff lover know more about antique stuff. More than that, they will get more experience and knowledge about the antique stuff. We will handle about the trip journey. Our customer will get the special price for the trip.

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